Job Start Date:Type of Position:Full-time
Number of Openings:1Wage/Salary:$62,300Per Year
Job Location & Contact:
Hampton
Hampton,
VA235030
Job Description:
Specific Duties & Responsibilities
In support of the i-team’s bold, innovative strategy to jointly drive climate action and advance racial wealth equity, including greenhouse gas reduction strategies.
Guide i-team colleagues, together with collaborators in government and in the community, through a rigorous innovation process, including research, synthesis and framework development, idea generation, prototyping, and testing.
Design, plan, and deliver qualitative “design” research.
Make research findings relevant and impactful through a variety of formats such as slide decks, stories, videos, experiences, exhibits, and design artifacts like journey maps, service blueprints, and personas.
Employ user research best practices to create a seamless experience for city leaders, and collaborators in government and in the community.
Develop templates, tools, and methods that government can use to improve service and program delivery.
Create visual frameworks – like journey maps, service blueprints, and ecosystem maps – that help clarify complex challenges in human behaviors, relationships, workflow, and processes.
Engage and collaborate deeply with local community organizations dedicated to promoting climate equity strategies that promote racial equity and economic inclusion.
Plan and execute co-creation workshops with stakeholders to propose the most viable solution for the given problem.
Stay up to date with trends in civic design and public innovation and develop materials spreading best practices and cutting-edge research and participate in a community of practice with i-teams in other cities.
Prepare reports, summaries, presentations, visuals, recommendations, and other work products and present to city leaders, community members, BCPI staff, and other partners.
Support the i-team and other city government colleagues in agile ways of working, including a high proficiency in using tools like Slack, Figma, Miro, Google Workspace, and work management software like Asana.
Experience Required:
Experience working with community, government, non-profit, or private sector leaders.
Experience conducting user research and translating results into actionable insights.
Application Deadline:
Jan 01, 1900