Job Start Date:Type of Position:Full Time
Number of Openings:1
Job Location & Contact:
5100 E. Virginia Beach Boulevard
Norfolk,
VA23502757-627-8686
Job Description:
Union Mission Ministries is seeking a Director of Program Support Operations to provide direction and leadership to the area of program support operations which currently includes: Food Services, Housekeeping/Janitorial, and Security. Work collaboratively with respective Program/Ops Leadership Team to fulfill defined goals in alignment with The Union Mission purpose and strategic plan. Directly supervise and manage department staff to include scheduling, hiring, training, evaluating, and professional development/training. Ensure that all aspects of Program Support Operations are Christ honoring and provide outstanding support and services to our programs and those we serve in the community
1. Provide support, oversight, and direction to the Food Service, Housekeeping/Janitorial, and Security departments, ensuring
adequate staffing and on-going training to facilitate optimal operation.
2. Ensure sufficient staffing for department; actively participate in defining needs and associated hiring and training.
3. Responsible for supervision, scheduling, discipline, training, and evaluation of direct reports.
4. Work with Sr. Director of Programs on disciplinary actions, and dismissals; consult with HR as appropriate.
5. Work in concert with key ministry leaders to support, influence, and shape the ministry and shelters’ overall mission to serve
guests and the community.
6. Conduct regular staff meetings; set individual and departmental goals with direct reports.
7. Build, develop, and improve operations, processes, and procedures to support Program Operations and strategic direction.
8. Participate in timely and accurate reporting; keep Sr. Director of Programs informed.
9. Directly lead and manage department managers and other direct reports, providing coaching, support, feedback, and
accountability to attain goals and standards and provide optimal service. Provide opportunities for on-going staff
development.
10. Oversee campus security initiatives, inclusive of engagement with local law enforcement and first responders.
11. Ensure cleanliness, security and safety of both the interior and exterior of Program buildings.
12. Report any requests for repair to the appropriate staff for the upkeep of buildings, vehicles and properties.
13. Ensure the inspections of lighting, smoke detectors, fire extinguishers, suppression systems, alarm systems backflow and
storm water management as regulated by law and according to safety standards.
14. Engage in emergency planning and coordination with community partners such as Food Bank of Southeastern Virginia,
vendors, contractors, and other related entities.
15. Coordinate facility and equipment needs with Facilities Manager.
16. Attend weekly and other meetings
17. Other duties as assigned
Experience Required:
• Minimum Associates’ degree, technical degree or combination of education and experience in the areas of operational focus.
• Five (5) plus years’ supervisory and/or management experience in the areas of operational focus or related
• Previous experience in the non-profit/ministry sector as well as in the for-profit sector desired
• Previous experience with a Rescue Mission helpful
How to Apply:
Angie Criner, president of Career Cross Training, LLC, is coordinating the search. Candidates may begin the application process by forwarding a letter of interest, resume, and any supporting documents to her attention at [email protected].
Please find the full job description at https://www.unionmissionministries.org/wp-content/uploads/2023/07/Dir-of-Program-Support-Ops.pdf
Application Deadline:
Jan 01, 1900