Job Details

Enterprise Systems AnalystABNB Federal Credit Union
Job Start Date:Type of Position:Full Time
Number of Openings:1
Job Location & Contact:
830 Greenbrier Circle
Chesapeake, VA23320
757-523-5300
Job Description:
- Research, analyze, maintain, document, recommend, and implement specific software systems applications. Recommend processes and procedures to provide solutions and supplement systems. Act as a system administrator for software interface as related to the enterprise-wide data system. Oversee version upgrades, downloads, fixes, new release updates, and other software related maintenance as it relates to any enterprise-wide data system. - Provide guidance and expertise to team members. Create and maintain related documentation to include new procedures and operational alerts to keep staff informed of operational changes. Participate in system testing activities. - Interface with IT staff and end-users regarding the development of system specifications. Identify and implement solutions, which result in cost reductions and/or revenue enhancements, and enhanced operations efficiencies. Work closely with our IT teams to support vendors and our help desk when problems arise. Follow up with vendors regarding existing unresolved issues. Help resolve issues with other systems that link to the core system. - Design, customize, and generate reports for executives and department managers from various database sources. Communicate and report issues, status, and results to management. - Compile reports for activity, volume, and performance and analyze data to understand trends. Responsible for generating reports based on findings complete with probable causes and possible solutions to systems issues. Understand and develop components for program changes, enhancements, and product changes. - Other job related duties as required.
Experience Required:
- Three years to five years of similar or related experience. - (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program. - Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. - Proficiency with Microsoft Office (includes Word, Excel, Power Point, Outlook) and supporting Credit Union software. - Excellent documentation and formatting skills; a strong attention to detail and accuracy is needed. - Exceptional written communication skills to include dictation, spelling, and grammar. - Strong oral communication skills; communicate clearly, participate in meetings, conduct business over the phone, and group presentations. - Ability to work independently, plan workloads, and complete tasks in a timely fashion as well as work in a team setting. - Ability to sit at a workstation for an extended period of time and lift/carry up to 10 pounds.
How to Apply:
Apply online at: https://www.abnbfcu.org/about-us/careers.html EOE/AA/M/F/DISABILITY/VET Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.
Application Deadline:
Jan 01, 1900