Job Details

Member Service RepresentativeABNB Federal Credit Union
Job Start Date:Type of Position:Full Time
Number of Openings:1
Job Location & Contact:
830 Greenbrier Circle
Chesapeake, VA23320
757-523-5300
Job Description:
- Presents and explains Credit Union products and services to members and potential members; assists them in identifying credit union products to meet their financial needs. - Performs routine member transactions including deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cashier’s checks, Visa gift cards, reloadable travel cards, and issues debit cards. - Opens and closes all types of accounts and perform file maintenance as needed; ensure collection of all required signatures and documents. - Answers questions and assist in the resolution of problems by effectively listening and asking questions to understand problems, and identify solutions - Maintains a professional and courteous attitude with everyone including co-workers, members, management, board members, and outside vendors. - Supports other branch locations and the Member Service Center as needed. - Follows safety and security rules and regulations; helps to maintain the condition and appearance of the branch. - Participates in all training and continuing education classes as approved/recommended by supervisors, including online training classes. - Performs other duties as assigned. - Full time position.
Experience Required:
- High School Diploma or equivalent - One to three years of similar or related experience -Must be able to operate a PC and related software programs with average speed and accuracy - Possess time management and organizational skills. - Experience with Microsoft Office, Outlook, SharePoint is desired. - Must be able to sit or stand at a computer for extended periods of time and able to lift up to 15 pounds. - Excellent interpersonal skills to communicate effectively with members and employees in person, through electronic communication, and over the phone. - Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
How to Apply:
https://www.abnbfcu.org/about-us/careers.html
Application Deadline:
Jan 01, 1900